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More Calls From Google Searches. More Repeat Customers.

SurePath AI Automation is an SEO Agency serving San Antonio, Austin, Houston, and Dallas—boosting Google Maps ranking, showing you how to rank in Google Local Pack, and helping fix suspended Google Business Profile. We also build done-for-you loyalty program solutions with an automated customer rewards system using the best customer retention software from trusted customer loyalty program providers.

About

About SurePath AI Automation

SurePath AI Automation is a business operating system built for local and regional companies in San Antonio, Austin, Houston, Dallas, and beyond. Founded by Ted Hahn, a San Antonio–based U.S. Army veteran with more than 30 years of local and home services experience, SurePath helps businesses overcome everyday challenges like missed calls, unresponsive leads, inconsistent follow-up, limited reviews, and wasted advertising spend.

Instead of adding another disconnected software tool, SurePath brings marketing, customer engagement, sales automation, and operational support together in one AI-powered ecosystem. Horizon strengthens local visibility through SEO, Google Maps ranking, and optimization for AI-powered search. Beacon answers calls 24/7, qualifies prospects, and books appointments. Compass captures and nurtures leads across calls, texts, email, web inquiries, and social media.

The system also helps businesses simplify bookkeeping with Ledger and build repeat business through FireLight, an automated customer rewards system and done-for-you loyalty program. Together, these solutions help ensure every call is answered, every lead is followed up with, and every customer has more opportunities to return and recommend the business.

With a practical understanding of how local businesses operate, SurePath combines proven AI technology with hands-on industry insight. From contractors and home services companies to legal, automotive, real estate, and professional services firms, SurePath helps business owners streamline operations, recapture lost revenue, and grow with greater confidence.

What we do

Top Marketing Automation Services We Offer

Google Business Profile Optimization

Google Business Profile Optimization

Google Business Profile optimization improves your business information, categories, services, and local search presence. It supports stronger Google Maps ranking and helps local customers find accurate details when they search. Clear profiles build trust.

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FireLight loyalty program

FireLight — Built-For-You Loyalty Program

FireLight is the done-for-you loyalty program built for your business. Customers scan a QR code at the register — no app download, no login — and FireLight automatically brings back the quiet regular who has not stopped by in 30 days, sends birthday and anniversary rewards, and turns their happiest moment into a 5-star Google review. It works with the POS system you already use.

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SMS & Email Follow-Up Automation

SMS & Email Follow-Up Automation

Automate SMS and email follow-ups to keep leads and customers engaged after each interaction. SurePath AI Automation helps local businesses stay organized with timely, consistent messaging.

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Service areas

Where we work

  • United States

FAQ

Questions, answered

Look for customer retention software with digital loyalty cards, automated rewards, review requests, and follow-up campaigns for past customers. It should work with your existing POS system, require no app download, and show useful customer activity. Automated birthday offers, reactivation messages, and simple reporting can help increase repeat visits, customer loyalty, and reviews without adding more daily work.
Look for a customer loyalty program provider that makes repeat visits easy to track and encourages customers to return. Key features include digital punch cards, rewards, automated review requests, reactivation messages, birthday offers, and compatibility with your existing POS system. Customers should not need to download an app or create a complicated login. Ask how the provider protects customer data, supports your business, and reports results such as repeat visits, redemptions, and customer engagement.
A complete local SEO strategy typically includes Google Business Profile optimization, accurate business listings and citations, local keyword research, website content, technical SEO, location pages, review requests and responses, and ongoing ranking reports. It may also include schema markup, local link building, and regular updates to improve visibility in Google Search and Maps. Results usually build over time and vary by market, competition, and the condition of the business’s online presence.
A done-for-you loyalty program includes digital punch cards, repeat-visit rewards, and automated outreach to past customers who have gone quiet. It can also request reviews after purchases and run birthday or reactivation campaigns. Customers can participate by scanning a QR code, without downloading an app or creating a login.
Improve your Google Maps ranking by keeping your Google Business Profile accurate, adding helpful local content, building consistent business listings, and regularly earning genuine customer reviews. Respond to reviews, publish relevant updates, and track your rankings over time to see what is working. Results usually build over weeks, not days, and no legitimate service can guarantee the number-one position because rankings depend on factors like relevance, distance, and local competition.
An SEO agency can improve online visibility beyond Google search by strengthening your business listings, website content, local citations, and customer reviews across trusted platforms. It can also improve how your business appears in AI-generated recommendations, voice searches, maps, social media, and other answer engines. Consistent business information, helpful content, and regular review activity make it easier for customers to find and trust your company wherever they search.
A done-for-you loyalty program helps bring back past customers by tracking visits, offering digital rewards, and sending timely follow-up messages. It can also trigger review requests, birthday offers, and reactivation campaigns for customers who have not returned recently. This keeps your business top of mind and encourages repeat visits without adding more work to your team.
Start by reviewing Google’s Business Profile guidelines and checking for issues like inaccurate business information, duplicate listings, an ineligible address, or policy violations. Correct the problem, gather supporting documents such as registration or utility records, and submit a reinstatement request through Google Business Profile support. Avoid creating new listings while the suspension is under review, since that can make the issue worse. If the request is denied, review the reason carefully and submit the requested evidence or appeal. There is no guaranteed timeline or approval, so accurate information and complete documentation are important.

Insights

Latest insights

SurePath AI Automation article

Horizon By SurePath AIA

SurePath AI Automation article

Your Google Business Profile is the most important digital asset your business owns. Most owners set it up once and forget it. That is a mistake. Completed, optimized profiles earn 2.7x more customer trust and far more direct inquiries. And now AI platforms like ChatGPT, Gemini, and Siri read your profile to decide who to recommend. If your profile is incomplete, the AI recommends your competitor. What an optimized profile includes: • The right business category • A complete service list in plain language • Accurate hours and attributes • Consistent name, address, phone everywhere • Fresh photos published regularly • A steady flow of real reviews A stale profile loses ground. Google reads inactivity as irrelevance. Horizon makes your profile the cornerstone. We optimize it, keep it current, generate and manage your reviews, publish posts, and refresh photos so Google and AI keep recommending you. You run the business. We make sure customers find it. 📞 Call or message for a free local visibility check. SurePath AIA | Horizon

SurePath AI Automation article

90% of consumers find local businesses through Google. Most will never see yours. Here is why. Modern search no longer just shows a list. It summarizes your hours, reviews, and services right inside the answer, before a customer ever clicks. ChatGPT, Gemini, and Perplexity now decide who to recommend, and they read your profile, reviews, and website to do it. That is why a stale "set it and forget it" listing now shrinks. Algorithms reward businesses that actively feed the system. What it takes to get found today: • A fully optimized Google Business Profile • Consistent details across 50+ directories • Fresh reviews, generated and managed for you • A website built so AI can read and recommend it • Visibility on Google, ChatGPT, Gemini, and Perplexity You run the business. We make sure customers find it. 📞 Call or message us for a free local visibility check. See exactly where you stand and what it takes to get found. SurePath AIA | Horizon

SurePath AI Automation article

Get found by customers searching on Google Maps, ChatGPT, and beyond. Most local businesses are invisible where their customers actually look. That changes now. Horizon handles everything for you: • A fully optimized Google Business Profile • Reviews, managed and replied to automatically • Your business listed across 50+ directories • Social media and video, published for you • Visibility on ChatGPT, Gemini, Perplexity, and AI search Real results from real local businesses: • 7,320% visibility improvement in 30 days (went from invisible to top 3 on Google Maps) • 19,862% improvement after 3 months (now ranking top 3 for competitive keywords) • 2,674% improvement in 30 days (2,768 lead actions, worth ~$415K) You focus on running the business. Horizon gets you found. Want to see what your service area looks like? Message us for a free local visibility check. SurePath AIA | Getting local businesses found on every platform customers search. (Results shown are from real client campaigns. Your results may differ based on your current rankings, your industry, and information available for the system. No companies gains are the same due to existing rankings and other factors which is exactly why we'll show you where you actually stand before we start,)

SurePath AI Automation article

Most shops work hard to get a customer in the door once, then watch them drift off when no one follows up. FireLight changes that. It captures every customer at the register, brings back the quiet regular who has not stopped by in 30 days, and turns their happiest moment into a 5-star Google review. Horizon keeps the business easy to find, so new customers can actually discover you in search and AI. Together they package close the loop: Horizon gets you found, FireLight keeps the people who find you coming back. Simple for your team, automatic once it is set up, and built to work with any counter or register you already use. Serving local businesses across Texas. Ask us how.

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